br345's Privacy Policy

br345 is a safe and reliable online gaming platform that provides services to players in Bangladesh. It is our responsibility to properly protect the privacy of the personal information you provide while using our website.

This privacy policy covers the following topics in detail: what information we collect, why we collect it, how we use it, who we share it with, and what measures we take to protect your information. Please read this policy carefully, and if you have any questions, contact our support team.

When registering an account and using services on br345, we collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification — only users aged 21 or older are permitted to open an account)
• Valid email address
• Mobile number
• Bangladeshi National ID or passport details (where identity verification is required)

2.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Transaction history — records of deposits and withdrawals

2.3 Technical Information

• IP address and device type
• Browser information and operating system
• Time spent on the site and pages visited (log files)
• Cookies and session data

2.4 Gaming Activity Information

• Play history and betting records
• Bonus and promotional offer usage details
• Session data and preferred game categories

br345 collects and processes your information only for specific and lawful purposes. Each purpose is listed in detail below:

br345 uses cookies and similar technologies to keep the site running smoothly. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyse site traffic and user behaviour so we can improve our services.

4.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, doing so may affect certain key features of the site and cause issues with various services, from logging in to processing payments.

br345 does not sell or rent your personal information to third parties. However, information may be shared in certain specific circumstances:

• Service Providers: With trusted partners for payment processing (bKash, Nagad, Rocket, Upay) and technical support — only the necessary information, under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed when legally required to comply with a valid order from a court or competent authority.
• Fraud Prevention: Limited information may be shared with security agencies to detect and prevent fraudulent activity.
• Business Changes: If there is any change in ownership or management of br345, the new party will abide by the same privacy terms.

br345 has put industry-standard security measures in place to protect your information. Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all data transmitted between your browser and our servers secure.

Our security measures include:

• End-to-end encryption via HTTPS protocol
• Regular security audits and vulnerability testing
• Access controls and restrictions for sensitive data
• Detection systems for suspicious login activity
• Segmented storage systems for payment information

However, no transmission of information over the internet is 100% secure. We provide as much protection as possible, but no platform can guarantee complete security. Keep your account password confidential and do not share it with anyone.

br345 will retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction records and identity verification documents may be retained for a set period as required by legal obligations.
• Marketing Data: If you withdraw your consent, we will immediately stop using your information for this purpose.
• Log Files: Technical log files are retained for a limited period and then deleted automatically.

As a br345 user, you have the following rights regarding your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, though this may not apply where legal obligations exist.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Withdraw Consent: You may withdraw your consent for promotional communications at any time.
• Right to Complain: If you are dissatisfied with how we handle your information, you may raise a complaint with our support team.

To exercise any of the above rights, contact us by email: [email protected]

br345 strictly prohibits use by anyone under the age of 21. We do not knowingly collect any personal information from minors. If we are informed that a minor's information has entered our system, we will immediately close the relevant account and delete that information.

If you become aware of a minor's account, please notify us immediately at [email protected].

The br345 platform may contain third-party content from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These companies have their own privacy policies, and br345 is not responsible for the information collected through their services.

We work with bKash, Nagad, Rocket, and Upay for payment processing. These platforms have their own privacy policies that apply to their respective services.

br345 reserves the right to update this privacy policy at any time. For significant changes, we will display a notice on the website or send a notification to your registered email address.

Continuing to use the site after any changes will mean you are considered to have agreed to the updated policy. We therefore recommend visiting this page regularly. The most recent version will always be the one in effect.

If you have any questions, concerns, or requests about this privacy policy or how your information is managed, please contact our support team:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English
• Email: [email protected]

We will do our best to respond to your request as quickly as possible. To learn more about responsible gaming, visit our Responsible Gaming page.